FAQs

Q1: How do I place an order on Technova? Simply browse our products, select your desired item, and click the Buy Now / Checkout button. Fill in your delivery address, select your payment method (Cash on Delivery or Prepaid), and confirm your order.

Q2: How long will it take to receive my order? Standard delivery takes 2 to 5 business days depending on your location in Pakistan.

Q3: How can I track my order? Once your order is dispatched, you will receive a tracking link and consignment number via SMS/Email. You can enter this code on our order tracking page or the courier’s official portal (PostEx / Trax / Leopard).

Q4: Do you offer Cash on Delivery (COD)? Yes, Cash on Delivery is available for orders nationwide across Pakistan.

Q5: What should I do if I receive a damaged or wrong product? Please contact us via WhatsApp or Email within 24-48 hours of receiving the package with pictures/videos of the item. We will arrange a replacement or refund for you immediately.

Q6: Are the 20W, 25W, and 35W chargers safe for my iPhone and iPad? Yes, our fast chargers are built with integrated power regulation to protect your devices against overvoltage, overheating, and short circuits, maintaining long-term battery health.